Our Most Recent Service Reviews
I hate to leave a meh review because our technician (Carlos) was great, friendly and knowledgeable, but... We scheduled an annual tune-up for our AC because it kept tripping the circuit breaker. Carlos didn't find anything wrong with the unit and he ...recommended changing the AC circuit breaker switch as the next step (he noted it felt warm when he checked it). All great so far, and he offered to do the work during the same visit. Now comes the part I'm not happy about... The quote to change a single breaker switch was $650. We don't do much of our electrical work, but after watching a 6 minute YouTube video and buying a $15.98 part at Lowes, we did the job ourselves in 15 minutes. It just feels pretty dishonest to charge that much for something so simple. Nothing against Carlos since he likely doesn't set the prices, but this will probably be the last time we used Golden West.
Manny and Luis came out and did a great job with system maintenance. They identified one problem area quickly and had immediate recommendations to fix it. They were both highly professional in their interactions and even helped resolve billing ...questions.
DO NOT USE THIS COMPANY! I never leave reviews but I couldn't not write this one. My AC was down, they never showed up for the first appointment and had to reschedule a couple of times. Then when they came, they told me that the problem isn't fixable and ...the only solution is to replace the whole thing. Their quotes were very high (30%-50% higher than other companies) so I called someone else to come and check. What drove me crazy is that they were lying, the problem is FIXABLE. I got someone to fix it in less than 10min the next day and it costed me a few hundred dollars. Chris was very personable and responsive, but I now know that he wasn't trying to solve the problem and just wanting to upsell me. I do not trust them anymore.
Swamp cooler repair. Joseph was fast, respectful, and explained everything clearly.
Chris and his team were amazing. Our very old furnace suddenly started leaking (a lot) and within the week Chris had been out for the consultation, gave us a variety of options, gotten the parts together, and replaced our whole system. Golden West worked ...around the clock and all told we were only without AC for a couple of days. The amount they were able to get done in a short period of time was truly amazing, and we were also impressed with the quality of work and Chris's thoroughness and professionalism.
I recommend this company to anyone needing plumbing or water heating help in the Denver area. I had a leak on my water heater. The technician who came was named Josh. My home is 100 years old, so it lots of issues that come up all the time. My water ...heater was almost shot and my home had no pressure regulator. Josh got me a new water heater and pressure regulator installed the same day. Now I should be good to go for years. Josh was polite, knowledgeable, respectful and did a great job. Super clean install. Would recommend him to anyone. A++
Just had Manny from Golden West Plumbing out to my home for HVAC maintenance inspection and he was awesome! You could tell he really loves his job. They were in and out and have a really good membership program.
Carlos and his assistant, Luis , were very professional and courteous. Absolutely admire their hard work and sense of pride in it . Would recommend them 200%!